Commonly Asked Questions from Warehouse Equipment Store ShoppersWhy should I buy from Warehouse Equipment Store?
The Warehouse Equipment Store is a division of Wynright Corporation, a top nationwide intralogistics firm and supplier of Material Handling Equipment and Systems. Wynright has been in business for over 40 years and represents a vast array of material handling products and manufacturers. It is because of Wynright’s large business volume that the Warehouse Equipment Store can routinely offer prices far below those of its competitors.Should I “Buy Online” or “Request-a-Quote”?
The Warehouse Equipment Store online catalog offers convenient online purchasing for over 17,000 items. However, this still represents only a fraction of our product offerings. If you are ordering more than a very small quantity, or if you don’t see exactly what you are looking for, it is best to REQUEST A QUOTE online or CALL us Toll-Free at 866-620-6140. It is likely that we can find exactly what you are looking for and SAVE YOU MONEY!I see a price in your online catalog. Is the price the same no matter what quantity I order?
Our catalog price represents a competitive price for purchase of small quantities. If you are interested in buying more than one or two of most any catalog item, our expert sales team can almost always offer you a volume discount. We strive to offer better service AND better pricing than our competitors, so please REQUEST A QUOTE online or CALL US at 866-620-6140 for our best pricing.I see mention of a discount code when ordering through the online catalog. When are these applicable and how do I receive one of these discount codes?
Discount codes are used for special promotions and are also periodically provided to returning customers to enable volume discounts for online catalog purchases.Does the online catalog price include shipping costs?
The catalog price does not include shipping. Prior to processing any order, we will provide shipping cost information to you and obtain your approval. The reason we do not provide shipping cost online is that we represent so many manufacturers with numerous different shipping points, every freight quote is essentially a custom quote. In all cases we work to find a shipping point that will save you the most money consistent with any special delivery schedule you may require.Where does my product ship from?
Most products will ship from the manufacturer’s warehouse closest to your desired “ship-to” location. Some products may ship direct from the manufacturer’s plant. In all cases we work to find a shipping point that will save you the most money consistent with any special delivery schedule you may require.Can I pick up the product at the factory or a local warehouse to save on shipping?
This is an option for a limited number of products and manufacturers. You should REQUEST A QUOTE online or CALL us Toll-Free at 866-620-6140 to determine if this option is available for the product you are interested in.I don’t see the product or manufacturer’s brand I’m looking for in your catalog or on the website, are all of your products listed online?
The Warehouse Equipment Store website and catalog lists over 17,000 different products from over one hundred manufacturers. However, this still represents only a fraction of our product offerings and an even smaller fraction of the manufacturers we represent. If you don’t see exactly what you are looking for, it is best to REQUEST A QUOTE online or CALL us Toll-Free at 866-620-6140. It is likely that we can find exactly what you are looking for and SAVE YOU MONEY!Is there a minimum order size?
Minimum order size is $30 for catalog orders placed online. All other orders carry a $75 minimum charge. (These minimum order sizes are before any freight charges)How are returns handled?
Our returns policy can be found online at http://www.warehouseequipmentstore.com/t-returns.aspx
.Are credit terms available?
Credit terms are available for orders over $10,000 with proper references, credit review and approval. Depending on product and credit status, down-payments of 25% to 50% are normally required. Higher down-payments are required for custom or non-stock items. Warehouse Equipment Store also offers a variety of leasing options that can provide cash flow and tax advantages. Read more online at http://www.warehouseequipmentstore.com/t-financing.aspx
.Do you rent or lease equipment?
Warehouse Equipment Store does not offer equipment rentals. However, we do offer a variety of financing options that can provide cash flow and tax advantages. Read more online at http://www.warehouseequipmentstore.com/t-financing.aspx
.Do you offer installation services?
Warehouse Equipment Store can provide competitive installation quotes for most types of material handling equipment requiring installation. REQUEST A QUOTE online or CALL US at 866-620-6140 for details.Do you offer engineering services, including seismic design?
Warehouse Equipment Store provides these services through our parent company, Wynright, which employs more than 150 degreed engineers at locations around the country.Do you accept orders from outside the United States?
The Warehouse Equipment Store currently only accepts orders from North America, Hawaii and parts of the Caribbean. However, our parent company, Wynright, does handle large material handling projects outside of North America. These large projects typically involve static and dynamic storage, picking systems, mezzanines, conveyor, automated storage/retrieval systems and warehouse controls software. Visit the Wynright website at www.wynright.com
We respect your privacy and take it very seriously. You can view our policy online at http://www.warehouseequipmentstore.com/t-privacy.aspx
.What hours are best to call for information?
9 AM to 5 PM Central Time, Monday through Friday. CALL us Toll-Free at 866-620-6140.I don’t see my question answered here, how do I get more information?
You can e-mail your question to us at firstname.lastname@example.org
or CALL us Toll-Free at 866-620-6140.